All workflows
Sales Workflow
Returns & Refunds WatchMo Tracks What Is Coming Back
Mo joins refunds to the orders they reverse, finds the SKUs coming back the most and what they cost you, and tells you whether the rate is getting worse.
- Cadence
- Mondays, 8am
- You get
- Email + Excel
- Hand off
- Tell Mo: “Set up the Returns & Refunds Watch workflow”
How Mo runs Returns & Refunds Watch
ScheduleMondays, 8am
ReadMatch refunds to orders
Joins Shopify refunds to the order lines they reverse.
Work outMeasure refund rates
Computes refund rate and refunded dollars per SKU, this period against last.
EmailSend the worst offenders
Emails the highest-rate SKUs with the trend, and the full table as Excel.
